Last updated: October 2025

    At SN Smart Solutions LTD, we strive to provide high-quality digital marketing services and complete customer satisfaction. Please read our Refund and Returns Policy carefully before purchasing or subscribing to any of our services.

    1. General Policy

    Our services, including marketing strategy, SEO optimization, benchmarking, and campaign management, are delivered digitally and customized for each client’s business needs. Because of the personalized nature of our work, refunds are generally not provided once a project or service has started.

    2. Refund Eligibility

    Refunds may only be considered in the following exceptional cases:

    • If a payment was made by mistake or in duplicate.
    • If no work or service has been initiated on your project after payment.
    • If a technical error caused a wrong charge on your account.

    To qualify for a refund:

    • You must contact us within 7 calendar days from the payment date.
    • The request must include the payment receipt or transaction details.

    Refunds will be reviewed individually and, if approved, will be processed to your original payment method within 7–14 business days.

    3. No Refunds for Completed Services

    Once a service or project has been initiated, planned, or delivered (fully or partially), no refund will be issued. This includes but is not limited to:

    • Strategy sessions or consultations already conducted.
    • Completed or ongoing marketing plans, reports, or analysis.
    • SEO or digital campaign work already performed.

    Our team commits significant time and resources to each project; therefore, refunds cannot be issued after the work has begun.

    4. Service Modifications or Revisions

    If you are not fully satisfied with a deliverable, please contact us at contact@inordicone.com.
    We will gladly make reasonable revisions or adjustments to meet your expectations — at no extra cost, depending on the service agreement.

    5. Subscription Services

    For monthly or annual digital services (if applicable):

    • You may cancel future renewals anytime by contacting us before the next billing date.
    • Refunds are not provided for any partially used subscription period.

    6. Contact Us

    If you have any questions or wish to request a refund, please contact our support team:

    SN Smart Solutions LTD
    📍 71-75, Shelton Street, Covent Garden, London, UK
    📧 Email: contact@inordicone.com
    📞 Phone: +44 7403 234350

    Note

    SN Smart Solutions LTD reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Any changes will be reflected on this page with the updated date.