Last updated: October 2025

    At SN Smart Solutions LTD, we specialize in providing professional digital marketing and consulting services. Since our products and services are delivered electronically, this Digital Delivery & Fulfilment Policy explains how we process, deliver, and fulfil your orders.

    1. Nature of Our Services

    All our services — including Marketing Benchmarking, Marketing Strategy Development, Custom Marketing Plans, SEO Optimization, and Digital Campaign Management — are delivered digitally.
    No physical goods are shipped. All communication, documents, and reports are provided electronically via email or secure online access.

    2. Order Confirmation

    Once your payment is successfully processed, you will receive an order confirmation email at the address provided during checkout.
    This email includes:

    • Confirmation of your purchase
    • Service details and timeline
    • Contact information for your account manager or consultant

    If you do not receive this email within 24 hours, please contact us at contact@inordicone.com.

    3. Service Fulfilment Timeline

    Delivery timelines depend on the specific service purchased:

    • Consultation or Strategy Services: Usually initiated within 2–3 business days of payment confirmation.
    • Marketing Plans & Reports: Delivered within 5–10 business days, depending on project scope.
    • Ongoing Digital Campaigns or SEO Work: Start date and duration are agreed upon individually with each client.

    We will always inform you in writing of the expected delivery or start date before beginning any work.

    4. Delivery Method

    All services and deliverables are provided electronically, through one or more of the following methods:

    • Direct email communication
    • Secure client portal or shared drive (Google Drive, Dropbox, etc.)
    • Video call or virtual consultation (Zoom, Google Meet, etc.)

    5. Delays or Issues

    If, for any reason, your project delivery is delayed beyond the agreed timeline, we will notify you immediately with a revised schedule.
    In rare cases of unforeseen circumstances (technical or operational), we always prioritize transparency and timely communication.

    6. Non-Delivery

    If you have not received your service or deliverable within the communicated timeframe, please reach out to us at contact@inordicone.com within 7 days of the expected delivery date.
    Our team will investigate the issue promptly and ensure proper resolution.

    7. Contact Us

    If you have any questions about our digital delivery or fulfilment process, please contact us:

    SN Smart Solutions LTD
    📍 71-75, Shelton Street, Covent Garden, London, UK
    📧 Email: contact@inordicone.com
    📞 Phone: +44 7403 234350